A practical programme for managers whose teams now work alongside AI — where tasks are automated, roles shift, and the questions of trust, delegation and accountability all change. The focus is on leading the people, not operating the tools.
When AI takes on part of a team’s work, the management job quietly changes underneath the manager. Tasks that used to be delegated to people are now delegated to tools or to people-plus-tools; the basis on which work is checked, trusted and credited shifts; and the manager is left leading a team whose shape, workload and anxieties are all in flux. Most managers were never trained for this, and most organisations have no playbook for it.
This programme gives managers that playbook. It is not about operating AI systems; it is about leading the people whose work they change — how to delegate when part of the task is automated, how to keep accountability clear when a tool is in the loop, how to build trust in AI-assisted output without blind reliance, and how to keep a team motivated and developing when the ground is moving. It draws directly on Impact Thinking’s core work on trust, delegation and the conversations that coordinate real action.
Eight live two-hour sessions per part — sixteen learning hours per part. Take one part on its own, or progress through the full pathway — each part ends with a practical output your organisation keeps.
How management changes when AI enters the team, and the judgement a manager must now exercise.
Output · Team AI Readiness & Delegation Map
Where the management job actually shifts — delegation, checking, crediting and trust.
Building justified confidence in output without blind reliance or reflexive rejection.
How roles and workloads change, and where augmentation tips into hollowing-out.
Selecting what to shift, and on what basis.
The practical disciplines of leading people whose work is part-automated.
Output · Team Operating Agreement for AI-Assisted Work
Making clean requests and clear conditions of satisfaction when a tool does part of the work.
Protecting the learning that used to come from the tasks AI now does.
How this team will use AI, check it, and stay accountable — agreed together.
Keeping trust, motivation and development strong as the tools and the work keep changing.
Output · Team Leadership Playbook for AI-Enabled Work
Leading repeated change without exhausting or fragmenting the team.
A living playbook for leading this team as the work keeps evolving.
Every session combines short expert input with facilitated discussion and applied practice: real public- and private-sector cases, decision-making exercises, role plays and simulations, peer coaching and workplace application. Cases reflect the constraints managers actually face — limited resources, organisational politics, competing stakeholder interests and incomplete information.
Between sessions, peer-coaching groups, facilitator-led clinics and sponsor check-ins keep the learning attached to genuine organisational challenges rather than theory in isolation.
Assessment is practical throughout — no formal examinations. Evidence includes case analysis, completed templates, workplace application tasks, peer feedback and the final plans and roadmaps. A CPD certificate is available for each part where applicable.
In-house delivery is tailored to your team and context, and becomes the better value from around five participants. Bespoke versions, single parts and multi-cohort rollouts are all available — tell us the context and we’ll shape it to fit.
Frameworks & references · Impact Thinking research on trust as a performance variable · Flores on requests, promises and commitments · OECD AI Principles · established practice in delegation, accountability and team development
No. It is a people-leadership programme for managers whose teams now work alongside AI. It covers delegation, trust, accountability, performance and development in AI-enabled teams — not how to build or operate AI tools.
Team leaders, line managers, heads of department and operations managers in commercial firms whose teams’ work is changing because of AI. No technical background is required.
It runs online, in-person or hybrid, in-house for a single team or organisation, or as an open cohort. The structure is three progressive parts, 24 live sessions and 48 CPD hours; you can take a single part or the full pathway.
Open-cohort places are £1,450 per part or £3,950 for the full pathway, per person. In-house delivery starts from £8,500 per part and from £22,500 for the full programme. Contact us for cohort dates and organisational pricing.
Yes. A CPD certificate is available for each part, and the full programme carries 48 CPD hours. Assessment is practical throughout, with no formal examinations.
Yes. In-house delivery is tailored to your team and is usually the better value from around five participants. Single parts, the full pathway and multi-cohort rollouts are all available.
To discuss dates, in-house delivery or enrolling a team, get in touch. We’ll help you choose the right starting point — a single part or the full pathway — and tailor it to your context.
Enquire & book → info@impactthinking.co.uk