Home  /  Diagnostics  /  Delegation

The Delegation Diagnostic

If delegated work keeps coming back wrong, the fault is rarely the person. It’s the handoff. Six questions, about three minutes.

Answer for how you actually hand work off on a normal week. Delegation succeeds or fails at the moment of the request — this looks at whether yours are built to land.

About The Delegation Diagnostic

The Delegation Diagnostic is a free delegation skills assessment from Impact Thinking — 6 statements, about three minutes, built directly on the frameworks published on our research desk. It reads where your handoffs actually break — the request, the ownership transfer, the definition of done, or the interference afterwards — because each break has a different fix.

It’s built for managers and executives whose handed-off work keeps coming back wrong. The free read returns your band and profile immediately, with an interpretation of what the result means and the one thing it suggests you can’t currently see. It pairs with Conversations for Action, the programme built on the same ground.

What does The Delegation Diagnostic measure?

It reads where your handoffs actually break — the request, the ownership transfer, the definition of done, or the interference afterwards — because each break has a different fix. It reads 6 statements and returns a banded profile with a deep interpretation.

How long does it take, and is it free?

About three minutes — 6 statements on a five-point scale. The read is free and immediate: your band, your profile, and the blind spot it points to. A full personalised report, benchmarked against other leaders, is £95; a whole-team report is £495.

Is this a validated psychometric test?

It’s a structured self-assessment built on the frameworks published on our research desk — designed for development, team performance and measurement, not for hiring decisions. For selection contexts we run structured engagements where instruments inform, and never replace, human judgment.

Why does delegated work keep coming back wrong?

Usually because something specific broke at the handoff — an unclear standard, ownership that never really transferred, or check-ins that quietly took the work back. The diagnostic locates which, so you stop paying for the same lesson.